frequently asked questions.
Custom orders
Laura works exclusively on custom pieces for everything from the home or office to retail, hospitality and public spaces. We’ll sit down with you to discuss what you’re after, and will require a 50% deposit to commence work, with the remaining balance and freight charged upon completion.
How much does a piece cost?
Prices vary depending on timber type, complexity of the design, finish and size. People are usually surprised by how competitive our prices are, and with no retail markup or showroom overheads, this is something we pride ourselves on.
We love a challenge and aim to work to your budget. You tell us what you have to spend and we can tell you what we can do.
Just drop us a line and we can get a conversation about your project going.
How long does a piece take?
Our rule of thumb is around 4-6 weeks once we’ve received the deposit, but there are occasions when we can work to a tighter timeframe, while other projects may take longer.
The beauty of working directly with the designer is that everything is up for discussion.
Do we ship?
Absolutely, and Laura McCusker pieces have found homes all over the world.
For interstate and international deliveries we use one of our two preferred freight partners. Rates are very competitive as we don't pass on a mark up.
Anything local will generally be delivered by Laura herself. There's something hugely special about seeing her finished pieces in situ.
Product finish and care
During the design phase, we’ll talk at length with the client about the desired finish of the piece as this is something we’re really passionate about.
Over the years we’ve perfected a smooth, satin finish that is sympathetic to the grain and subtle textures of the timber. To ensure your piece continues to look amazing, we recommend a hard wax oil finish. It’s low VOC, food and kid safe, and earth-friendly.
For a more commercial finishes, we suggest an oil based polyurethane that’s designed to take a flogging.
Both our recommended finishes are repairable for years to come.
Cleaning is simple. With a damp cloth, clean liquid spills or marks as soon as possible, as watermarks can occur (although most will disappear after a day or so).
The natural wear of timber is something to embrace and enjoy. It’s a material that gets better with age.
Interest Free Loans
We are part of a program called The COLLECT Art Purchase Scheme meaning we can offer Australian residents a twelve month, interest-free loan on our pieces.
To view the specifics click here.
Do you take work experience students?
As much as we'd love to, we don't have the capacity to offer this.
But we can point you in the right direction if this is the pathway you're considering.
Laura started her apprenticeship through Lidcombe TAFE (NSW), then completed a Post Trade Certificate (IV) in Fine Woodwork at The Sturt School for Wood in Mittagong, just outside Sydney.
If you're in or around Brisbane check out The Brisbane School of Fine Woodwork. If you’re in Adelaide, start your search at The Jam Factory.
Otherwise check out your local TAFE, uni or Adult Education organisation. There are often woodworking guilds and associations who are great sources of info and support. Magazines like Australian Wood Review and Fine Woodworking often advertise training providers.
Do you have any advice for people starting out?
I've learnt so much by working in the industry, from shipyards to cabinetmaking, joinery workshops, theatre & set production and everything in-between. Consider looking for a role, even part time, in the industry you're after to help immerse you in the field.
My other two pieces of advice…
1. Exhibit regularly - group shows are a great experience, try to be in one at least once a year.
2. Be humble - don't be afraid to ask for advice and for other people's help.
